Micro-Aggressions and the Need for
A Diversity Consultant
This essay is meant to provide a simplified concept of micro-aggressions and to demonstrate the need for a diversity consultant.
An anthology professor at an HWU1 lectured to the class that prior to World War II it was uncommon for American women to work outside of the home. He acknowledged the raised hand of a Black woman who stated that since being enslaved in this country her female ancestors, like the matrilineal line of most of her friends, are acknowledged for the arduous labors they performed to help their families survive. “In many of our families women toiled for wages long before World War II.” The classroom was momentarily silent. The professor looked at her seemingly ignoring her remarks and continued his lecture.
What message does that disregard send to other students about what or who is important in America? When one invokes the description ‘American’ does it simultaneously always include people of color? Was the student viewed as angry for introducing the experiences of ethnic women to the conversation? Finally, did the professor lack the scholarship to respond to her statement?
A diversity consultant can help delineate and make clear what is generally referred to as “micro aggressions.” Columbia University professor Derald Wing Sue defines micro-aggressions as “brief, everyday exchanges that send denigrating messages to certain individuals because of their group membership.”2
The commonality of micro aggressions experienced by people of color indicate that across the country workplace environments, schools, and organizations can be hotspots where individuals are subject to abuses. An occurrence of micro aggression is generally thought to happen below the level of awareness of well-intentioned members of the dominant culture. The aggressors often intend no offense and are unaware they are causing harm.3
Micro-aggression is a more subtle form of racism, sexism and classism. Perpetrators defend their actions as a joke, misunderstanding, or petty act blown out of proportion. Unprejudiced is the way most perpetrators see themselves. 
In the opening teacher-student exchange, the student sought acknowledgement for the suffering, labor and unpleasant realities for Black women’s lives prior to WWII. Many students are silent for fear of being ostracized for speaking. Other students, who experience being ignored or overlooked, can be left with feelings of disgrace or shame.
In May 2005, Duke professor, Jerry Hough, in response to a New York Times editorial articulated that Asians are willing to integrate because “Every Asian student has a very simple old American name that symbolizes their desire for integration. Virtually every black has a strange new name that symbolizes their lack of desire for integration.”4 When Hough refers to an old American name, I suspect, it has nothing to do with any group of Native Americans. Hough, it appears, has judged students by virtue of their names, before they speak.
Like the perpetrators of micro-aggressions previously mentioned Hough does not see himself as biased. He has since responded to the backlash, saying that Martin Luther King Jr. was his hero and that he’s a proponent of affirmative action.
People of color encounter micro aggressions daily, usually the result of individuals who’ve only experienced Asians, Indians, Latinas or Blacks, for example, in the news, television sitcoms, movies or story. In other words, many individuals are only familiar with people of color based on stereotypes reinforced in media or based on a single story shared throughout a family.5
Sisters Action Network diversity consultants, during workshops, organize group interaction to educate employees and employers aware of the existence of blatant and micro-aggressions in a workplace and larger society. The effect of such actions on its’ victims is also incorporated through group interaction and discussion. Diversity consultants directly address the uncomfortable issues of race, gender and class in a proactive pubic forum, defining terms and using approachable language to inform all individuals and raise awareness of particular behaviors and to provide avenues to open dialogue where more voices can be recognized.
Diversity consultants can demonstrate how the inclusion of diverse voices, experiences and insights can enable a business, organization and even educational institutions to advance in an ever-changing world.
© R. V. Jones
1 Historically White University
2 Paludi, Michele A. Managing Diversity in Today’s Workplace: Strategies for Employees and Employers. New York:Praeger, 2012.
3 Sue, Derald Wing. Microaggressions and Marginality: Manifestation, Dynamics, and Impact. New York: Wiley, 2010.
4 Eromosele, Diana Ozemebhoya, “Duke Professor: Asians Didn’t Feel Sorry for Themselves, Blacks Shouldn’t Be Told to Either,” May 14, 2015. http://link.theroot.com/53bac4a1dd52b82c5d00e6a42maf6.xnw/VVpM_EmO7nMIWCbPA950b
5 See: Adichie, Chimamanda Ngozi . TED Talk, “The Danger of a Single Story” http://www.ted/com/talks/chimamanda_adichie_the_danger_of_a_single_story